Opened 6 years ago

Closed 6 years ago

#7018 closed Bug/Something is broken (fixed)

trying to set up a new email account

Reported by: cpage@… Owned by:
Priority: Medium Component: Tech
Keywords: Cc:
Sensitive: no


Hey this is Cara:

I am trying to set up an email: alpretreat2013@…

password: xxxxxx

But its not working. What next? Not understanding what the glitch is and would love your assistance. (Tried to set it up twice.)


Change History (3)

comment:1 Changed 6 years ago by

  • Owner set to
  • Status changed from new to assigned

Hi Cara,

Everything seems right on how you setup the email, now you would just have to access the email account, is that correct? If so, how will you be checking this email? Here are a few FAQs on setting up email clients that could be helpful: Email FAQs. You would also be able to access the email by going to and using RoundCube or Horde. The login name would be alpretreat2013.

I recommend you change the password for this email account, as these tickets are public. We have hidden the password from the ticket.

Let us know if you have any other questions.


comment:2 Changed 6 years ago by

  • Resolution set to fixed
  • Status changed from assigned to feedback

Hi Cara,

Let us know if you're still having problems with this email address.


comment:3 Changed 6 years ago by automatic

  • Status changed from feedback to closed

No news is good news (we hope)! Given the lack of feedback, we think this ticket can be closed.

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