Opened 6 years ago
Closed 6 years ago
#6729 closed Question/How do I...? (fixed)
BDS Arabic Site
Reported by: | https://id.mayfirst.org/hassan2 | Owned by: | https://id.mayfirst.org/ross |
---|---|---|---|
Priority: | High | Component: | Tech |
Keywords: | server-access | Cc: | |
Sensitive: | no |
Description
Dears, I'm Hassan Jaddeh, responsible for the Arabic site of BDS movement (http://arnew.bdsmovement.net/), and one of my tasks is to make modifications on the structure and performance of the website. So, I will need the access info for the cPancel/FTP account to do this. I'll be ready to provide you with any needed details to prove my identity and authorization to do this. My mail address is (hassan@…).
looking to hear from you.
Regards, Hassan
Change History (2)
comment:1 Changed 6 years ago by https://id.mayfirst.org/ross
- Keywords server-access added
- Owner set to https://id.mayfirst.org/ross
- Status changed from new to assigned
comment:2 Changed 6 years ago by https://id.mayfirst.org/joseph
- Resolution set to fixed
- Status changed from assigned to closed
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Hi Hassan,
Unfortunately, for security reasons, we cannot give you access to the server. You will need to get access to this information from someone who has membership access to the site. It looks like you could get this information from michaeldeas. Your server is dorothy.mayfirst.org.
You can reset the password for the user account arbdsmovement by going to https://members.mayfirst.org/resetpass and this will give you control panel access at https://members.mayfirst.org/cp from there you should be able to follow these instructions to get sftp access https://support.mayfirst.org/wiki/sftp .
For other information you may find the instructions you need here: https://support.mayfirst.org/wiki/faq
Let me know if you need further assistance,
~/ross