Opened 6 years ago

Closed 6 years ago

#6132 closed Question/How do I...? (fixed)

Need log in support

Reported by: felicia@… Owned by:
Priority: Urgent Component: Tech
Keywords: password-reset Cc: will@…
Sensitive: no


I am unable to log into my account. My IT consultant recently changed the password and maybe the user name (?) so I am not sure at this point which is the correct one to use. Please help.

Change History (3)

comment:1 Changed 6 years ago by

  • Keywords password-reset added

Hi felicia,

There are two hosting orders one for with user fcyo and with a username of fcyoweb. I don't know which you are attempting to access, but one of those should be correct. As far as the password goes. The password reset link is


comment:2 Changed 6 years ago by

  • Owner set to
  • Status changed from new to assigned

comment:3 Changed 6 years ago by

  • Resolution set to fixed
  • Status changed from assigned to closed

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