Opened 7 years ago

Closed 6 years ago

#5567 closed Bug/Something is broken (fixed)

Recurring Internal Server Error - fthebanks.org

Reported by: greggsky@… Owned by: Jamie McClelland
Priority: High Component: Tech
Keywords: goofball.mayfirst.org wordpress wp-super-cache Cc:
Sensitive: no

Description

I'm working on the fthebanks.org site and am constantly getting Internal Server Error pages. The error will clear after a little time, but then start up again seconds or minutes later. Caching is on, but I don't have access to the control panel (it's the Yes Men's Server), so I can't do much be way of investigating what's happening. can you check to see if we're getting any unusual traffic/spamming of the site?

Sorry I'm not logged in, but again, I don't have access to their server admin.

thanks. Gregg

Change History (7)

comment:1 Changed 7 years ago by Daniel Kahn Gillmor

Keywords: goofball.mayfirst.org added

You should be able to log in to this support site using any OpenID account. Any MF/PL user account is an OpenID account. Google, Yahoo, Wordpress, and Facebook accounts are all OpenID accounts, last i checked. If you don't have an OpenID account already, and you're doing work with any MF/PL member, you might want to ask the member you're working with to set you up with an MF/PL user account.

I don't currently have a record on hand of the host key of the server (goofball), and i don't know if i'm authorized to log in there anyway to check the logs; sorry i can't help you more directly here. hopefully someone else can weigh in on it.

Last edited 7 years ago by Daniel Kahn Gillmor (previous) (diff)

comment:2 Changed 7 years ago by Ross

Owner: set to Jamie McClelland
Status: newassigned

comment:3 Changed 7 years ago by Gregg Osofsky

So, it looks like the wp-super-cache plugin was causing the problem. I've since deactivated it and the problem doesn't appear to be happening any longer. I would like to cache the site though, so any suggestions you have would be appreciated.

comment:4 Changed 7 years ago by Daniel Kahn Gillmor

Keywords: wordpress wp-super-cache added

What are your goals for caching the site? How is goofball is currently configured?

comment:5 Changed 7 years ago by Gregg Osofsky

The goal for caching is to improve performance when traffic peaks and decrease the server load overall.

comment:6 Changed 7 years ago by Jamie McClelland

Have you checked in with Ole?

I seem to remember having trouble with WP super cache plugin.

Ole has installed varnish, which works pretty well with WordPress. I wonder if that isn't a better way to cache then using the wordpress plugin?

There's a help file on the varnish site with details:

https://www.varnish-cache.org/trac/wiki/VarnishAndWordpress

Since goofball isn't mfpl admin'ed it's harder to debug. However, Ole is pretty good with this stuff. I'll email him and invite him to participate on the ticket.

jamie

comment:7 Changed 6 years ago by Ross

Resolution: fixed
Status: assignedclosed

Seems like the reason for opening this ticket has been resolved. If you still need help with varnish, I suggest opening another ticket specifically about caching.

Please login to add comments to this ticket.

Note: See TracTickets for help on using tickets.