Opened 7 years ago

Closed 6 years ago

#5567 closed Bug/Something is broken (fixed)

Recurring Internal Server Error -

Reported by: greggsky@… Owned by: Jamie McClelland
Priority: High Component: Tech
Keywords: wordpress wp-super-cache Cc:
Sensitive: no


I'm working on the site and am constantly getting Internal Server Error pages. The error will clear after a little time, but then start up again seconds or minutes later. Caching is on, but I don't have access to the control panel (it's the Yes Men's Server), so I can't do much be way of investigating what's happening. can you check to see if we're getting any unusual traffic/spamming of the site?

Sorry I'm not logged in, but again, I don't have access to their server admin.

thanks. Gregg

Change History (7)

comment:1 Changed 7 years ago by Daniel Kahn Gillmor

Keywords: added

You should be able to log in to this support site using any OpenID account. Any MF/PL user account is an OpenID account. Google, Yahoo, Wordpress, and Facebook accounts are all OpenID accounts, last i checked. If you don't have an OpenID account already, and you're doing work with any MF/PL member, you might want to ask the member you're working with to set you up with an MF/PL user account.

I don't currently have a record on hand of the host key of the server (goofball), and i don't know if i'm authorized to log in there anyway to check the logs; sorry i can't help you more directly here. hopefully someone else can weigh in on it.

Last edited 7 years ago by Daniel Kahn Gillmor (previous) (diff)

comment:2 Changed 7 years ago by Ross

Owner: set to Jamie McClelland
Status: newassigned

comment:3 Changed 7 years ago by Gregg Osofsky

So, it looks like the wp-super-cache plugin was causing the problem. I've since deactivated it and the problem doesn't appear to be happening any longer. I would like to cache the site though, so any suggestions you have would be appreciated.

comment:4 Changed 7 years ago by Daniel Kahn Gillmor

Keywords: wordpress wp-super-cache added

What are your goals for caching the site? How is goofball is currently configured?

comment:5 Changed 7 years ago by Gregg Osofsky

The goal for caching is to improve performance when traffic peaks and decrease the server load overall.

comment:6 Changed 7 years ago by Jamie McClelland

Have you checked in with Ole?

I seem to remember having trouble with WP super cache plugin.

Ole has installed varnish, which works pretty well with WordPress. I wonder if that isn't a better way to cache then using the wordpress plugin?

There's a help file on the varnish site with details:

Since goofball isn't mfpl admin'ed it's harder to debug. However, Ole is pretty good with this stuff. I'll email him and invite him to participate on the ticket.


comment:7 Changed 6 years ago by Ross

Resolution: fixed
Status: assignedclosed

Seems like the reason for opening this ticket has been resolved. If you still need help with varnish, I suggest opening another ticket specifically about caching.

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