Opened 7 years ago

Closed 7 years ago

#5520 closed Question/How do I...? (fixed)

SSL secure access

Reported by: Jennifer Tong Owned by: Ross
Priority: Medium Component: Tech
Keywords: x.509 ssl Cc:
Sensitive: no


I want to get secure access on our website. Can you generate the key and certificate request? Best, Jennifer

Change History (4)

comment:1 Changed 7 years ago by Ross

Keywords: x.509 ssl added
Owner: set to Ross
Status: newassigned

Hi Jennifer,

We can create this request for you, but we recommend that you create these requests yourself. Since certificates are something you'll need to acquire on your own from a certificate provider, you'll be best served by understanding how to do this.

Can you try following these FAQs to create the request.

First get ssh access to your server following these instructions:

Then run the commands listed in these instructions:

Once you create the requests, then you can go to a certificate provider and get the actual certificate at which point we will create an ip address specifically for your new certificate.

If you try and cannot create the requests, let us know and we'll be happy to do it for you.


comment:2 Changed 7 years ago by Ross

Hi Jennifer,

I apologize, I just saw the email exchange you had with jamie. I'll go ahead and get this request set up for you tonight.


comment:3 Changed 7 years ago by Ross

Resolution: fixed
Status: assignedfeedback

Hi Jennifer,

I've created your signing request. You should have received an email with the request attached.


comment:4 Changed 7 years ago by automatic

Status: feedbackclosed

No news is good news (we hope)! Given the lack of feedback, we think this ticket can be closed.

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