Opened 7 years ago

Closed 7 years ago

#5460 closed Bug/Something is broken (worksforme)

Installing commerce module gives WSOD

Reported by: OccuCopy Owned by: Ross
Priority: Urgent Component: Tech
Keywords: drupal, commerce, WSOD Cc: toshiro.kida@…
Sensitive: no


Hi guys,

We are trying to implement an online store with the commerce module in our drupal install. I've downloaded the and copied all the module files just fine, but when I try to enable more than 3 or 4 of the 21 modules, the site throws us "Error: The website encountered an unexpected error. Please try again later." and refuses to enable them.

What could be the culprit here, and how could we fix it? I've increased our PHP memory limit to 150M, and the rest of the site works just fine on that. Plus, the error messages the PHP memory limit issue was throwing are different. So it's probably not that.

This is pretty urgent, as we are having to shift our client base, and the online store aspect of our site is crucial in this push. Any help in getting it resolved stat would be awesome.

Thanks! TC at OccuCopy

Attachments (1)

Screen shot 2012-03-14 at 8.38.29 AM.png (74.4 KB) - added by OccuCopy 7 years ago.
screenshot of WSOD

Download all attachments as: .zip

Change History (5)

Changed 7 years ago by OccuCopy

screenshot of WSOD

comment:1 Changed 7 years ago by OccuCopy

OOhhh no! I was actually able to keep enabling modules, even through the error.

Once I got to the last module though, it seems to have taken the site down entirely. Even going to returns nothing. Not too sure what is going on here, but now this even more crucial. What can we do to rescue the site?

comment:2 Changed 7 years ago by OccuCopy

OK Fixed second problem by ridding database of anything to do with commerce and flushed the caches. Still, I am staying away from commerce until we can figure out what is going so wrong with it.

comment:3 Changed 7 years ago by Ross

Owner: set to Ross
Status: newassigned

Hi occucopy,

That error is not very helpful :( . I would suggest you create a development environment to test out the commerce module. That way you can make sure it's working, try to fix it, and make any changes without it interfering with your main site. You could either do that on your local machine. This might be helpful:

or this

You could also create a new hosting order for development:


comment:4 Changed 7 years ago by OccuCopy

Resolution: worksforme
Status: assignedclosed

Hi Ross,

I've gone ahead and uninstalled/cleared everything to do with commerce out of the database and installed ubercart instead. This seems to be working much better for us, so we will be going forward with it.

Thanks for the help, though! TC at OccuCopy

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