Opened 11 years ago

Closed 10 years ago

#515 closed Bug/Something is broken (fixed)

Email Address question

Reported by: https://id.mayfirst.org/elysianfields Owned by: https://id.mayfirst.org/jamie
Priority: Medium Component: Tech
Keywords: webmail-post-transition webmail horde email Cc:
Sensitive: no

Description

I created some new email accounts on elysianfields.us...

When one of the new account holders emailed me, his email came from tom@…

This should be from the "elysianfields.us" address...

Can this be fixed?

Thank you.

Change History (2)

comment:1 in reply to: ↑ description Changed 11 years ago by https://id.mayfirst.org/jamie

  • Keywords webmail-post-transition webmail horde email added

Replying to https://id.mayfirst.org/elysianfields:

When one of the new account holders emailed me, his email came from tom@…

Yes - due to the webmail transition, you will need to reset your "from" address. We have a help file to guide you in that process.

Please let us know if that solves the problem.

Thanks!

Jamie

comment:2 Changed 10 years ago by https://id.mayfirst.org/jamie

  • Resolution set to fixed
  • Status changed from new to closed

We haven't heard back from you so I'm closing this ticket, assuming it answered your question.

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