Opened 10 years ago

Closed 10 years ago

#352 closed Question/How do I...? (fixed)

vacation msg led to no new emails- how can I get them?

Reported by: https://id.mayfirst.org/darajf Owned by: https://id.mayfirst.org/jamie
Priority: High Component: Tech
Keywords: lost email Cc:
Sensitive: no

Description

How are you? I am out in COlorado on my way to California. It is so beautiful in a really striking way and so much snow!

I left you a message earlier today but figured I would try you by email as well. I set up a vacation message and checked the box that said auto-reply only, no forwards. But when I went into my email, there are no new messages from last friday until today. I assume that by checking that box, I made it so they weren't delivered to me, so I un-checked it, but they have not re-appeared.

How can I get access to them? I am really trying not to work too much on my vacation, but I directed people to email me if they needed anything.

Is there a way for me to get my messages from the 19th until today? Please let me know,

Thanks for all your help and support,

dara

PS- I am going to be on a train for the next 2 days, but would love to get this figured out so I can check email when I get to Cali. If you need to change my settings feel free to do so, if there is something else i need to do, you can call my cell.

Change History (1)

comment:1 Changed 10 years ago by https://id.mayfirst.org/jamie

  • Resolution set to fixed
  • Status changed from new to closed

Hi Dara - it sounds truly beautiful! I wish I was there myself.

On the auto reply I have bad news :(. When you set it to auto-reply only, our system stopped collecting those messages - it only responded. So, I have no way of giving you access to them because they were discarded by the server.

The good news is that as of December 27, when you changed the settings, you have been collecting email. So - you should see email now (I checked and saw over a dozen messages in your inbox).

In addition, I'm emailing you a log of every person who sent you email during the period when your auto responder was set to respond-only (with the date). So - I'm hoping you can look through the list of addresses and determine who you will need to email to ask them to re-send.

If you have any trouble getting your current emails please let us know!

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