Opened 10 years ago

Closed 7 years ago

#1905 closed Question/How do I...? (fixed)


Reported by: nathan@… Owned by: Jamie McClelland
Priority: Urgent Component: Membership/Dues
Keywords: Cc:
Sensitive: no


Hello, I am trying to add a cname record for our domain,

I want to have goto the page that is housing our advocacy platform, However, after adding the cname record the domain now brings me to a page with, "No web site is configured at this address".

I am marking this as urgent as we need to have this functional for an action alert that we are sending out tomorrow morning.

Change History (2)

comment:1 Changed 10 years ago by Jamie McClelland

Hi Nathan,

Can you please login to the support system? By logging in you will be able to post comments. You can login with the same username and password you use to login to the members control panel.

The error message "No web site is configured at this address" is being provided by, not by an MFPL server.

I don't know who they are or how their servers are setup (the URL provides the same error message), however, I can venture a guess that they expect you to visit the site with the address, not by creating a CNAME (which essentially has you visit the site with the address

You could either contact them and ask them to configure your account to allow the domain or you could change your CNAME to an A record (using your main site's IP address), add this domain to your web site, and then add a Rewrite rule to your Web Config (in your control panel) along these lines:

RewriteEngine On
RewriteCond %{HTTP_HOST} ^takeaction\.icirr\.org$ [NC]
RewriteCond %{HTTP_HOST} !^$
RewriteRule ^/(.*)$1 [L,R]


comment:2 Changed 7 years ago by Daniel Kahn Gillmor

Resolution: fixed
Status: newclosed

This question looks like it has been answered. i'm just doing triage here. feel free to reopen it or file a new ticket if you have other questions.

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