Opened 10 years ago

Closed 7 years ago

#1865 closed Bug/Something is broken (worksforme)

albizu looks to be down

Reported by: Martin Thomas Owned by: Jamie McClelland
Priority: Urgent Component: Tech
Keywords: albizu.mayfirst.org apache nagios Cc:
Sensitive: no

Description

On trying to get to our site, www.workersliberty.org, I get:

Forbidden

You don't have permission to access / on this server. Apache/2.2.3 (Debian) mod_fastcgi/2.4.2 mod_ssl/2.2.3 OpenSSL/0.9.8c Server at www.workersliberty.org Port 80

On going to http://albizu.mayfirst.org to check if the server is running, I get

Forbidden

You don't have permission to access / on this server. Apache/2.2.3 (Debian) mod_fastcgi/2.4.2 mod_ssl/2.2.3 OpenSSL/0.9.8c Server at albizu.mayfirst.org Port 80

If I try a particular page on our site, e.g. www.workersliberty.org/history, I get

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log. Apache/2.2.3 (Debian) mod_fastcgi/2.4.2 mod_ssl/2.2.3 OpenSSL/0.9.8c Server at www.workersliberty.org Port 80

Change History (3)

comment:1 Changed 10 years ago by Jamie McClelland

It looks like albizu's http service bounced up and down between 6 and 7 am America/New York time but is working now. I'm investigating now what exactly happened.

Jamie

comment:2 Changed 10 years ago by Jamie McClelland

This looks like a configuration problem with apache - normally, under high loads, we see nagios complaining about the socket timing out. However, in your error message (and in the nagios alerts), the error is instead:

You don't have permission to access / on this server. 

I just checked the red/control panel logs and don't see any items that were modified during this period. Still investigating...

comment:3 Changed 7 years ago by Daniel Kahn Gillmor

Keywords: albizu.mayfirst.org apache nagios added
Resolution: worksforme
Status: newclosed

albizu seems fine to me now; i don't know what the problem was originally, unfortunately :(

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