Opened 10 years ago

Closed 7 years ago

#1735 closed Bug/Something is broken (fixed)

Load/ Server Issues?

Reported by: support@… Owned by: Matt Chapman
Priority: Urgent Component: Tech
Keywords: jones.mayfirst.org php RAM civicrm Cc: support@…
Sensitive: no

Description

Hey Guys -

We got this message form one of our clients this morning, I assumeit is related to your message about memory :

We have been having log on problems with IBEWLocal90.org. When anyone (journeyman or office staff) have tried to log on to an account we have been getting a message that says: _

Fatal error: Allowed memory size of 39845888 bytes exhausted (tried to allocate 7680 bytes) in /home/members/ibewlocal90/sites/ibewlocal90.org/web/sites/default/modules/civicrm/CRM/Code/BAO/LocationType.php on line 90 _

We need this resolved ASAP due to the nature and use of the website. Please contact me or Frank Halloran with any information pertaining to this issue.

Thank you,

Christos Hionis IBEW Local 90 New Haven, Ct (203) 265-9606

Change History (2)

comment:1 Changed 10 years ago by Jamie McClelland

Owner: changed from Jamie McClelland to Matt Chapman

Hi Christos,

I just allocated 64 MB of RAM for you, which should take care of the problem. I'm re-assigning this ticket to Matt since I don't have a login on your system I can't test whether the increase worked or not.

Matt: I've added a custom php.ini file in the sites include/php5 directory (which can be modified to increase the memory if necessary). This is one of the sites we moved to jones yesterday.

Jamie

comment:2 Changed 7 years ago by Daniel Kahn Gillmor

Keywords: jones.mayfirst.org php RAM civicrm added
Resolution: fixed
Status: newclosed

It sounds like this problem was resolved by the increased RAM allocation.

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