Opened 3 months ago

Closed 3 months ago

#16629 closed Feature/Enhancement Request (fixed)

Highlander needing a lot of additional shared disk space

Reported by: Jamila Khan Owned by: JaimeV
Priority: High Component: Tech
Keywords: nextcloud Cc: maria@…, tufara@…, carissa@…
Sensitive: no


Hi Mayfirst team,

In my capacity as Highlander's tech support provider, I am reaching out to you to try and figure out the best way forward. As part of a program they are doing, they are going to need to receive, and then share, 60 to 100 GB of video files over the next couple of months. They had originally planned on just putting those files in their Asana system, but they won't be able to do that due to the size limits there. Do you know if it would be possible for Highlander's nextcloud to be able to receive and share this much data? I know they are already using a fair amount of space on Nextcloud. If it would be possible, would it take additional payment from Highlander? How long would it take Mayfirst to get this set up if so? Are there additional questions you have that I could help them answer? They really are wanting to be able to use a movement provider to store the video instead of youtube or vimeo, but they are also needing this set up asap.

Let us know what is doable, and I'll work with them to make it happen.


Change History (5)

comment:1 Changed 3 months ago by Jamie McClelland

Hi Jamila, yes, we can definitely accommodate this without much advance notice (our next loud upgrade last fall means plenty of available space). We just need to know the username of the nextcloud user.

As for price, we don't have a pay scale to cover extra space but will have one in place in the coming months.

Since highlander will be in our top tier they should have an initial 375 gb total limit with the option the pay for more.

Details are on this page: (scroll down to new dues section).

comment:2 Changed 3 months ago by JaimeV

Owner: set to JaimeV
Status: newassigned

Hi Jamila, also make sure to let us know which one of their accounts we should allocate the extra space to.

comment:3 Changed 3 months ago by Jamila Khan

Excellent, thank you! Can you add the additional space to the highlander user please?

comment:4 Changed 3 months ago by JaimeV

Resolution: fixed
Status: assignedfeedback

So the highlander user already had a limit of 100GB set for Nextcloud and appeared to already be using most of that. I've increased the limit to 200GB but if there is anything being stored right now that isn't completely necessary it might make sense to free up some space there.

comment:5 Changed 3 months ago by Jamila Khan

Status: feedbackclosed

Perfect, thank you! I think they are using all of that space. Due to pandemic, they are doing many more events over video instead of in person, and they are saving those videos. I am having conversations with them about creating an on site server and other plan for long term video archiving that isn't just throwing them all on nextcloud!

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