Changes between Initial Version and Version 1 of Ticket #16517

Jun 7, 2021, 8:02:06 PM (5 months ago)
Kirstin Beatty


  • Ticket #16517

    • Property Sensitive unset
  • Ticket #16517 – Description

    initial v1  
    33I added a SPF record, which MX toolbox confirmed as correct. However, I don't see a way to add DKIM under the DNS section of the control panel. There is ticket from 15 months ago which says there isn't yet a capacity to add it but there was a plan to get it done last summer. Was that plan derailed or am I looking in the wrong place?
     5Also, I want to point out something on your Wiki pages the SPF record instructions are a little hard to follow here:
     7What I initially did was copy and paste everything it said exactly, so for example: v=spf1 ~all -- and this didn't provide SPF for the domain. I think it could be written differently, such as perhaps just to switch out with [] and instructions to replace this with the relevant domain name, if that is what is supposed to happen.
     9I am not an expert, but I researched online to try to make it work since it didn't. I had to keep checking if it worked by going to MX Toolbox SPF record checker. Below is what I did, but I don't know if it is completely right. I used an ip4 address which is supposed to be faster, as I understood it:
     141. On control panel, select DNS, then select add new record - choose text.
     152. Enter domain name
     163. The number of 3600 is fine.
     174. Enter value, replacing brackets with ip address and minus quotations, as:"v=spf1 ip4:[enter ip address here] -all"
     185. Add another record using the same process but in the value replace as follows: v=spf1 -all
     196. For number 5, I used my own domain name, but I believe you can also add others following another format (search online for how to "include" more SPF records) this is to allow commercial or other services to send email for you.