Opened 2 months ago
Closed 2 months ago
#16293 closed Bug/Something is broken (fixed)
Shared directory on NextCloud is gone
| Reported by: | Admin NWD | Owned by: | JaimeV |
|---|---|---|---|
| Priority: | Urgent | Component: | Tech |
| Keywords: | NextCloud Share share.mayfirst.org | Cc: | |
| Sensitive: | no |
Description
The shared directory on NextCloud cannot be accessed by any members of our organization. It is completely vanished. We need to get access to that data ASAP.
Change History (3)
comment:1 Changed 2 months ago by
| Owner: | set to JaimeV |
|---|---|
| Status: | new → assigned |
comment:2 Changed 2 months ago by
| Resolution: | → fixed |
|---|---|
| Status: | assigned → feedback |
Everything should be restored now. Let us know if you notice any problems.
comment:3 Changed 2 months ago by
| Status: | feedback → closed |
|---|
Thank you very much! Everything seems to be working fine.
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We ran into some issues with some maintenance steps we performed post upgrade last night. We will be working the next few hours to restore from backups to the state before the upgrade and run again.