Opened 7 months ago

Closed 7 months ago

#16293 closed Bug/Something is broken (fixed)

Shared directory on NextCloud is gone

Reported by: Admin NWD Owned by: JaimeV
Priority: Urgent Component: Tech
Keywords: NextCloud Share Cc:
Sensitive: no


The shared directory on NextCloud cannot be accessed by any members of our organization. It is completely vanished. We need to get access to that data ASAP.

Change History (3)

comment:1 Changed 7 months ago by JaimeV

Owner: set to JaimeV
Status: newassigned

We ran into some issues with some maintenance steps we performed post upgrade last night. We will be working the next few hours to restore from backups to the state before the upgrade and run again.

comment:2 Changed 7 months ago by JaimeV

Resolution: fixed
Status: assignedfeedback

Everything should be restored now. Let us know if you notice any problems.

comment:3 Changed 7 months ago by Admin NWD

Status: feedbackclosed

Thank you very much! Everything seems to be working fine.

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