Opened 10 days ago

Last modified 9 days ago

#15987 feedback Bug/Something is broken (fixed)

Website down

Reported by: Chelsea Farrell Owned by: JaimeV
Priority: Urgent Component: Tech
Keywords: SSL website-down Cc: chelseafarrell@…
Sensitive: no

Description

Hello,

I was having issues with an SSL certificate, so tried to troubleshoot on WordPress' forum and tried to adjust my settings from http://mfaunion.org to https://mfaunion.org and then the site became completely unavailable. Now I see: Welcome to claudette.mayfirst.org Namesake: https://en.wikipedia.org/wiki/Claudette_Colvin This page is probably not the page you are expecting to see.

There are several reasons why you may be seeing this page, which include:

The site you are trying to visit is experiencing technical difficulties (and may be disabled). If so, please be patient while the site administrators bring the site back up. You are a May First/People member and for one reason or another, your site is not properly configured. If this is the case, please open a ticket to ask for help configurating your site. You wandered onto this page looking for May First/People Link. If that's the case, please visit our main site You are looking for phpmyadmin, which is accessible via https://claudette.mayfirst.org/phpmyadmin.

Any help is GREATLY appreciated.

Change History (3)

comment:1 Changed 9 days ago by Chelsea Farrell

UPDATE - When I click the "non-secure" button in the url field, it says that the Certificate is in valid, yet when I click it and the "Certificate"pop-up opens, the dates are valid.

Again - any guidance or assistance at all from your skilled team would be greatly appreciated. Our website (mfaunion.org) is our union website, so we want it to be fully accessible for all members!

comment:2 Changed 9 days ago by JaimeV

Owner: set to JaimeV
Status: newassigned

Hi, you need to enable a TLS certificate for your site and configure your web configuration to use https in addition to changing the wordpress configuration. I've gone ahead and done this for you but you can see the process here:

https://support.mayfirst.org/wiki/faq/security/setup-certificate

comment:3 Changed 9 days ago by JaimeV

Resolution: fixed
Status: assignedfeedback

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