Opened 7 months ago

Last modified 7 months ago

#15984 assigned Bug/Something is broken

Unable to receive email via accounts

Reported by: Lori Price Owned by: JaimeV
Priority: High Component: Tech
Keywords: Email Cc: lori@…,…
Sensitive: no


Hi all,

Since approximately 4 a.m., I have not received email through any accounts (Mac Mail). My Internet works, I've tried rebooting, etc. But, I am able to send emails via accounts.

Thank you,

Lori Price

Change History (6)

comment:1 Changed 7 months ago by Lori Price


As of approximately 3:40 p.m. EDT, some emails are beginning to arrive.


comment:2 Changed 7 months ago by JaimeV

Owner: set to JaimeV
Status: newassigned

Hi Lori. There was an issue with the anti-virus checking software on the mail server for june. It was just restarted. Mail should be flowing now.

comment:3 Changed 7 months ago by JaimeV

Resolution: fixed
Status: assignedfeedback

comment:4 Changed 7 months ago by Lori Price

Resolution: fixed
Status: feedbackassigned

Hi Jaime,

Thank you!


comment:5 Changed 7 months ago by JaimeV

You could try adding the following lines to your php.ini Be sure to add the preferred e-mail address for the "sendmail_from" variable.

comment:6 Changed 7 months ago by Lori Price

Thank you, Jaime!
Will do.


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