Opened 6 months ago

Closed 6 months ago

#15938 closed Question/How do I...? (fixed)

SFTP Directory Question

Reported by: Owned by: JaimeV
Priority: Medium Component: Tech
Keywords: Cc:
Sensitive: no


Hey, I'm trying to setup this website on hosting. I noticed on the FTP questions you have a section which says, "You will see a directory listing that includes a folder with the same name as your web site domain. Click on that folder and then open the sub-directory called "web". You can upload and manage your site files in that directory. "

When I'm connected, I only see a 'Maildir' - no other directories associated with the domain. Is it okay to create a directory and place files in it, or is there some further setup the site admin has to do in order to proceed? Thanks for your help!

Change History (3)

comment:1 Changed 6 months ago by JaimeV

Owner: set to JaimeV
Status: newassigned

You should connect as the site owner to see the symlink web folder and make any changes. In in your case it is set to user markofthebeastro

Last edited 6 months ago by JaimeV (previous) (diff)

comment:2 Changed 6 months ago by JaimeV

Resolution: fixed
Status: assignedfeedback

comment:3 Changed 6 months ago by automatic

Status: feedbackclosed

No news is good news (we hope)! Given the lack of feedback, we think this ticket can be closed.

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