#15938 closed Question/How do I...? (fixed)

SFTP Directory Question

Reported by: aeronroemer@protonmail.com Owned by: JaimeV
Priority: Medium Component: Tech
Keywords: Cc:
Sensitive: no


Hey, I'm trying to setup this website on hosting. I noticed on the FTP questions you have a section which says, "You will see a directory listing that includes a folder with the same name as your web site domain. Click on that folder and then open the sub-directory called "web". You can upload and manage your site files in that directory. "

When I'm connected, I only see a 'Maildir' - no other directories associated with the domain. Is it okay to create a directory and place files in it, or is there some further setup the site admin has to do in order to proceed? Thanks for your help!

Change History (3)

comment:1 Changed 14 months ago by JaimeV

Owner: set to JaimeV
Status: newassigned

You should connect as the site owner to see the symlink web folder and make any changes. In in your case it is set to user markofthebeastro

Last edited 14 months ago by JaimeV (previous) (diff)

comment:2 Changed 14 months ago by JaimeV

Resolution: fixed
Status: assignedfeedback

comment:3 Changed 14 months ago by automatic

Status: feedbackclosed

No news is good news (we hope)! Given the lack of feedback, we think this ticket can be closed.

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