Opened 8 months ago

Closed 7 months ago

#15515 closed Bug/Something is broken (fixed)

Added two users in Red, one isn't visible in Nextcloud

Reported by: takethestreets Owned by: JaimeV
Priority: Medium Component: Tech
Keywords: nextcloud, sso Cc: irene@…
Sensitive: no


Hi there,

Yesterday I created two users in Red: "megaphone-dennis" and "megaphone-irene". Both users can log in successfully to their control panel.

I tried sharing files with them in Nextcloud ( "megaphone-dennis" was found; "megaphone-irene" was not. "megaphone-irene" is still not visible today, which makes me think it didn't sync properly. Could you please take a look? Thanks!

Change History (3)

comment:1 Changed 8 months ago by JaimeV

Owner: set to JaimeV
Status: newassigned

Hi, new users need to login to our NextCloud instance at least once before they will appear there automatically.

Version 0, edited 8 months ago by JaimeV (next)

comment:2 Changed 8 months ago by JaimeV

Resolution: fixed
Status: assignedfeedback

comment:3 Changed 7 months ago by automatic

Status: feedbackclosed

No news is good news (we hope)! Given the lack of feedback, we think this ticket can be closed.

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