Opened 6 days ago

Last modified 6 days ago

#15390 feedback Question/How do I...? (fixed)

How do I access our site via FTP?

Reported by: Edwin Mayorga Owned by: JaimeV
Priority: High Component: Tech
Keywords: Cc: janelle@…
Sensitive: no


Hello - I am wondering how we can access our website via FTP and the Server (using FileZilla). I tried the username and password I use to login to this website in the FTP login, but they don't seem to work. Can you let us know what our FTP login settings and credentials are? Thank you so much for your help!

Change History (2)

comment:1 Changed 6 days ago by JaimeV

Owner: set to JaimeV
Status: newassigned

Hi, you can access to your site files for over sftp with user nycore on server

You can use filezilla but you'll need to make sure you are using sftp not ftp. Filezilla should allow you to choose.

comment:2 Changed 6 days ago by JaimeV

Resolution: fixed
Status: assignedfeedback

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