Opened 8 days ago

Last modified 8 days ago

#15382 assigned Bug/Something is broken

Web site is down

Reported by: Galina Moser Owned by:,
Priority: Urgent Component: Tech
Keywords: Cc: gmoser@…
Sensitive: no


Dear support staff:

When clicking on our web site address the following errors are displayed:

ParseError: syntax error, unexpected 'clone' (T_CLONE), expecting '(' in require_once() (line 1 of /home/members/rutgersaaupaft/sites/ : eval()'d code).

The website encountered an unexpected error. Please try again later.

We are not aware of anything done to it on our end.

Please help!

Galina Moser

Change History (1)

comment:1 Changed 8 days ago by JaimeV

Owner: set to,
Status: newassigned

Hi Galina,

Since yesterday we have been disabling sites that use PHP5 on our servers. PHP5 has been discontinued and hasn't received security updates for over a year now. At the end of 2018 we sent numerous messages to members advising that we would be removing PHP5 from our servers. Now we have seen a string of attacks on some our servers using PHP5 and we are obligated to remove it as soon as possible.

The site appears to be using drupal 7 which should be compatible with a newer version of PHP so we configured it to use PHP7.0 instead of disabling it outright. Unfortunately there appears to be some issue. I've configured the site to use PHP5 again temporarily but it is very urgent that you make plans to upgrade the site as soon as possible to be compatible with a version of PHP7 or greater.

I also see an outdated wordpress site inside of your web directory. This should also be upgraded or removed if unused.

It is very important that this happens within the next 30 days. I am copying R Scott LaMorte who has been in touch with us about this site in the past. Please let us know if you need additional suggestions.

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