Opened 2 months ago

Last modified 2 months ago

#14379 new Bug/Something is broken

sftp access for

Reported by: Owned by:
Priority: Medium Component: Tech
Keywords: sftp access Cc:
Sensitive: no


I am downloading backups of my sites before installing a Wordpress update.

I was able to SFTP using Cyberduck to access my sites on the Malcolm server ( and

However, I cannot find my third site:

I believe the site was taken out as a new hosting order on my same account. However, I could be mistaken. Or maybe it's on a different Mayfirst server?

Could you direct me to the right place to do a SFTP backup of the site?

Any assistance you could provide would be appreciated. Thanks.

Change History (1)

comment:1 Changed 2 months ago by

When logged into the May First control panel in the corresponding hosting order you will see the name of the corresponding server in the upper right hand corner of the screen. In this case it is

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