Opened 2 weeks ago

Closed 2 weeks ago

#14373 closed Question/How do I...? (wontfix)

Website Traffic Stats

Reported by: https://id.mayfirst.org/altroots Owned by: https://id.mayfirst.org/jaimev
Priority: Medium Component: Tech
Keywords: Cc:
Sensitive: no

Description

Hey there,

Happy New Year! We are filling out a survey for DataArts, and they are requesting the following information:

Website site page views Website sessions/ visits Website unique users

When our site went down last year we had to deactivate all plugins, including JetPack. When I reactivated it today all of the data from 2018 was gone. Do you know of a way to restore that data? Or if there's another tool we can use to find that information for the DataArts survey?

Thanks,

Joseph

Change History (2)

comment:1 Changed 2 weeks ago by https://id.mayfirst.org/jaimev

  • Owner set to https://id.mayfirst.org/jaimev
  • Status changed from new to assigned

I'm sorry I don't think we have any way to restore that data. Our internal backups don't go that far back. No other process has been setup to track site visits.

comment:2 Changed 2 weeks ago by https://id.mayfirst.org/jaimev

  • Resolution set to wontfix
  • Status changed from assigned to closed

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