Opened 9 days ago

Closed 8 days ago

#14292 closed Bug/Something is broken (fixed)

Problems sending emails via Outlook

Reported by: https://id.mayfirst.org/cispes Owned by: https://id.mayfirst.org/jaimev
Priority: Medium Component: Tech
Keywords: Outgoing email Cc:
Sensitive: no

Description

One of our users (not everyone, just one) is encountering a problem sending emails via Outlook. She is getting this message.

Server error: '554 5.7.1 <alexis@…>: Recipient address rejected: only 25 messages per day is allowed for yesenia@… - please use mail.mayfirst.org as described in https://support.mayfirst.org/wiki/faq/email/configure-email'

If this is a setting we need to change within Mayfirst, please let me now how to do so. If an Outlook setting we need to change, please let me know that, too, and we can deal with that.

Thanks, Alexis

Change History (2)

comment:1 in reply to: ↑ description Changed 9 days ago by https://id.mayfirst.org/jaimev

  • Owner set to https://id.mayfirst.org/jaimev
  • Status changed from new to assigned

Hi, has this user configured all of their e-mail clients apps to use server mail.mayfirst.org as both incoming and outgoing mail server with user login alexiscs ?

comment:2 Changed 8 days ago by https://id.mayfirst.org/cispes

  • Resolution set to fixed
  • Status changed from assigned to closed

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