Opened 5 months ago

Last modified 5 months ago

#13854 assigned Bug/Something is broken

Clearingthefogradio.org wordpress not loading

Reported by: https://id.mayfirst.org/clearingthefogradio Owned by: https://id.mayfirst.org/jaimev
Priority: Urgent Component: Tech
Keywords: Cc:
Sensitive: no

Description

Hi. The Wordpress dashboard won't open for us. Please help!

The front end of the website works, but we can no longer reach the dashboard.

http://clearingthefogradio.org/wp-admin/

Thanks!

Change History (2)

comment:1 Changed 5 months ago by https://id.mayfirst.org/jaimev

  • Owner set to https://id.mayfirst.org/jaimev
  • Status changed from new to assigned

There appear to be a series of errors coming from the graphene theme and the powerpress plugin.

[Mon Jul 02 20:48:09.609162 2018] [proxy_fcgi:error] [pid 22942:tid 140477298829056] [client 185.59.3.8:54128] AH01071: Got error 'PHP message: PHP Warning:  Declaration of Graphene_Description_Walker::start_el(&$output, $item, $depth, $args) should be compatible with Walker_Nav_Menu::start_el(&$output, $item, $depth = 0, $args = Array, $id = 0) in /home/members/oct2011/sites/clearingthefogradio.org/web/wp-content/themes/graphene/includes/theme-menu.php on line 128\nPHP message: PHP Warning:  Declaration of Graphene_Walker_Page::start_el(&$output, $page, $depth, $args, $current_page = 0) should be compatible with Walker_Page::start_el(&$output, $page, $depth = 0, $args = Array, $current_page = 0) in /home/members/oct2011/sites/clearingthefogradio.org/web/wp-content/themes/graphene/includes/theme-menu.php on line 128\nPHP message: PHP Fatal error:  'continue' not in the 'loop' or 'switch' context in /home/members/oct2011/sites/clearingthefogradio.org/web/wp-content/plugins/powerpress/powerpress-player.php on line 128\n'
PHP Fatal error:  'continue' not in the 'loop' or 'switch' context in /home/members/oct2011/sites/clearingthefogradio.org/web/wp-content/plugins/powerpress/powerpress-player.php on line 128
Fatal error: 'continue' not in the 'loop' or 'switch' context in /home/members/oct2011/sites/clearingthefogradio.org/web/wp-content/plugins/powerpress/powerpress-player.php on line 128

The only way I was able to get around this is was to move the graphene theme and the powerpress plugin to your home folder and replace them with newer verisons using the wp-cli utility. I also ran important security updates for your wordpress core. Many of your other plugins are also in need of updates. Do no wait to do this as wordpress site compromises are very common and a very time consuming.

Unfortunately the change in theme appears to have changed the visual layout of your site. The original version can still be restored but the same error will likely return.

Last edited 5 months ago by https://id.mayfirst.org/jaimev (previous) (diff)

comment:2 Changed 5 months ago by https://id.mayfirst.org/clearingthefogradio

Thank you. I will update the plugins and address the style changes.

Much appreciated!

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