Opened 3 weeks ago

Closed 2 weeks ago

#13849 closed Bug/Something is broken (fixed)

Limited permissions in dashboard

Reported by: https://id.mayfirst.org/openjustice Owned by: https://id.mayfirst.org/jaimev
Priority: Medium Component: Tech
Keywords: red, control panel Cc: https://id.mayfirst.org/jamie
Sensitive: no

Description

I'm now able to log into the dashboard, but my account lacks permissions for editing or adding to most of the sections. Can you please take a look and make sure my account has all the necessary permissions? Thanks in advance!

Attachments (2)

Screen Shot 2018-07-05 at 10.22.15 AM.png (215.6 KB) - added by https://id.mayfirst.org/openjustice 2 weeks ago.
Screen Shot 2018-07-05 at 10.22.37 AM.png (77.4 KB) - added by https://id.mayfirst.org/openjustice 2 weeks ago.

Download all attachments as: .zip

Change History (10)

comment:1 Changed 3 weeks ago by https://id.mayfirst.org/jaimev

  • Owner set to https://id.mayfirst.org/jaimev
  • Status changed from new to assigned

I've just checked and you should have hosing order access and server access now. Let us know if you are still having trouble with the control panel.

comment:2 Changed 3 weeks ago by https://id.mayfirst.org/openjustice

I just logged in again and still cannot do things like add user accounts.

comment:3 Changed 3 weeks ago by https://id.mayfirst.org/jaimev

  • Cc https://id.mayfirst.org/jamie added
  • Keywords red control panel added

Ok, sorry about the trouble. What is the error you are receiving, you can upload a sceenshot if that is quicker. Also copying jamie here.

comment:4 Changed 3 weeks ago by https://id.mayfirst.org/jamie

You can also try us on IRC if you want.

Changed 2 weeks ago by https://id.mayfirst.org/openjustice

Changed 2 weeks ago by https://id.mayfirst.org/openjustice

comment:5 Changed 2 weeks ago by https://id.mayfirst.org/openjustice

just attached a couple screenshots. There are not buttons available to add user accounts or email accounts. Also the benefits level blank for some reason.

comment:6 Changed 2 weeks ago by https://id.mayfirst.org/jaimev

Ok, I'm going to change your account access temporarily while I run some tests and will restore it when I'm done.

comment:7 Changed 2 weeks ago by https://id.mayfirst.org/jamie

I think I found the problem - the benefits level was not set on the membership. Can you try it again? I'm really sorry, we just switched to a new system for setting up memberships and it looks like this is a bug with it.

comment:8 Changed 2 weeks ago by https://id.mayfirst.org/openjustice

  • Resolution set to fixed
  • Status changed from assigned to closed

Great, everything appears to be working now. Thanks!

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