Opened 9 months ago

Last modified 9 months ago

#13810 assigned Task/To do item

IBEW81 reCAPCHTA V1 ISSUE

Reported by: https://id.mayfirst.org/uws Owned by: https://id.mayfirst.org/jaimev
Priority: Urgent Component: Tech
Keywords: Cc:
Sensitive: no

Description

Good morning,

Can you immediately look into problem with IBEW81 Site. Client was having problem trying to Sign in on Site because of old reCAPTCHA being install there. On trying to fix this situation while apparently trying to change all to V2 NOW V1 shows on immediate sign in page. So unable to access site by me at moment to correct or by client. Is there way to roll back site prior to error or help correct this Issue some way on your end? Thank you in Advance.

Change History (7)

comment:1 Changed 9 months ago by https://id.mayfirst.org/jaimev

  • Owner set to https://id.mayfirst.org/jaimev
  • Status changed from new to assigned

Hi, this seems related to the problem you were having in a previous ticket https://support.mayfirst.org/ticket/13684

I don't know how to solve this issue however I can try to help you restore a previous version if the change was made recently. When did you make this change?

comment:2 Changed 9 months ago by https://id.mayfirst.org/uws

If possible please do. Probably less than hour ago. Please keep me inform Thanks.

comment:3 Changed 9 months ago by https://id.mayfirst.org/uws

Following up were you able to attempt a Roll Back, Etc?

comment:4 Changed 9 months ago by https://id.mayfirst.org/uws

Good Morning,

Following up again on a priority Type issue. Yesterday you asked when above change made to site.

Apparently to try to do Roll back. Answered immediately at that point please see thread above. That at time asked the change was made probably less than hour from ticket generation. Which would make it about 24 hours now. Followed up again yesterday afternoon. Can please I find out status of this Ticket request Thank you.

comment:5 Changed 9 months ago by https://id.mayfirst.org/uws

hi Jaime, would it be possible to try a database rollback to Monday evening? It appears the changes were made after that.

thank you,

doug

comment:6 Changed 9 months ago by https://id.mayfirst.org/jaimev

Ok, the best I can do is early tuesday morning. I've tried to restore the mysql backup from that time over the current database now.

Last edited 9 months ago by https://id.mayfirst.org/jaimev (previous) (diff)

comment:7 Changed 9 months ago by https://id.mayfirst.org/uws

Thank you

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