Opened 9 months ago

Last modified 9 months ago

#13810 assigned Task/To do item


Reported by: Owned by:
Priority: Urgent Component: Tech
Keywords: Cc:
Sensitive: no


Good morning,

Can you immediately look into problem with IBEW81 Site. Client was having problem trying to Sign in on Site because of old reCAPTCHA being install there. On trying to fix this situation while apparently trying to change all to V2 NOW V1 shows on immediate sign in page. So unable to access site by me at moment to correct or by client. Is there way to roll back site prior to error or help correct this Issue some way on your end? Thank you in Advance.

Change History (7)

comment:1 Changed 9 months ago by

  • Owner set to
  • Status changed from new to assigned

Hi, this seems related to the problem you were having in a previous ticket

I don't know how to solve this issue however I can try to help you restore a previous version if the change was made recently. When did you make this change?

comment:2 Changed 9 months ago by

If possible please do. Probably less than hour ago. Please keep me inform Thanks.

comment:3 Changed 9 months ago by

Following up were you able to attempt a Roll Back, Etc?

comment:4 Changed 9 months ago by

Good Morning,

Following up again on a priority Type issue. Yesterday you asked when above change made to site.

Apparently to try to do Roll back. Answered immediately at that point please see thread above. That at time asked the change was made probably less than hour from ticket generation. Which would make it about 24 hours now. Followed up again yesterday afternoon. Can please I find out status of this Ticket request Thank you.

comment:5 Changed 9 months ago by

hi Jaime, would it be possible to try a database rollback to Monday evening? It appears the changes were made after that.

thank you,


comment:6 Changed 9 months ago by

Ok, the best I can do is early tuesday morning. I've tried to restore the mysql backup from that time over the current database now.

Last edited 9 months ago by (previous) (diff)

comment:7 Changed 9 months ago by

Thank you

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