Opened 8 months ago

Last modified 8 months ago

#13801 assigned Bug/Something is broken

Website not working

Reported by: Owned by:
Priority: High Component: Tech
Keywords: Cc:
Sensitive: no


Hi. Our Website is not loading- ERR_CONNECTION_TIMED_OUT

This seems to happen for 5-10 mins on a pretty regular basis. Any way to fix this?

Change History (5)

comment:1 Changed 8 months ago by

Thanks for letting us know - that should definitely not happen.

Is it your html site (, your blog site ( or both that don't load?

comment:2 Changed 8 months ago by

  • Owner set to
  • Status changed from new to assigned

comment:3 Changed 8 months ago by

Correct, neither site is working. This happens periodically. It's happening again now. Both say ERR_CONNECTION_TIMED_OUT

comment:4 Changed 8 months ago by

  • Owner changed from to

Hi I am not seeing the errors at this moment but I will continue investigating.

comment:5 Changed 8 months ago by

Thanks. It went back up about 5 mins after I submitted the ticket this morning.

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