Opened 7 days ago

Last modified 2 hours ago

#13791 assigned Bug/Something is broken

Migrate a primary server for a domain

Reported by: Owned by:
Priority: Medium Component: Tech
Keywords: Cc:
Sensitive: no



We would like to change the primary server from to I don't see how to do that or if it's possible todo from the cp. There is a lot of domains linked to this domain. Please let me know how we should move with this.

Many thanks for you support.


Change History (5)

comment:1 Changed 7 days ago by

  • Owner set to
  • Status changed from new to assigned

comment:2 Changed 33 hours ago by

Please let us know if you can help us :-)

comment:3 Changed 30 hours ago by

I'm so sorry for the slow response! It's been a crazy month of travel and conferences.

Yes, we can definitely help you. Jaime is returning today after being away on work travel for most of this month and should be able to work on this this week.

comment:4 Changed 25 hours ago by

Super excellent! I hope you had a good time :-)

comment:5 Changed 2 hours ago by

Hi, I can work on making the transfer now. From what I can tell the only relevant information from this hosting order tied to malcolm are the user logins themselves. Some e-mails addresses were created but are not actually used as the MX records for this domain actually point elsewhere. If you like I think you could remove those e-mail addresses before I switch the hosting order over to using yippie or I can just send everything over as is.

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