Opened 8 months ago

Closed 6 months ago

#13791 closed Bug/Something is broken (fixed)

Migrate a primary server for a domain

Reported by: Owned by:
Priority: Medium Component: Tech
Keywords: Cc:
Sensitive: no



We would like to change the primary server from to I don't see how to do that or if it's possible todo from the cp. There is a lot of domains linked to this domain. Please let me know how we should move with this.

Many thanks for you support.


Change History (11)

comment:1 Changed 8 months ago by

  • Owner set to
  • Status changed from new to assigned

comment:2 Changed 7 months ago by

Please let us know if you can help us :-)

comment:3 Changed 7 months ago by

I'm so sorry for the slow response! It's been a crazy month of travel and conferences.

Yes, we can definitely help you. Jaime is returning today after being away on work travel for most of this month and should be able to work on this this week.

comment:4 Changed 7 months ago by

Super excellent! I hope you had a good time :-)

comment:5 Changed 7 months ago by

Hi, I can work on making the transfer now. From what I can tell the only relevant information from this hosting order tied to malcolm are the user logins themselves. Some e-mails addresses were created but are not actually used as the MX records for this domain actually point elsewhere. If you like I think you could remove those e-mail addresses before I switch the hosting order over to using yippie or I can just send everything over as is.

comment:6 Changed 7 months ago by

Many thanks Jaime!

I've deleted the emails (redirections). I guess the dns zones are not hosted on malcom. Please go ahead and do the move.

Have a nice day and let me know.

comment:7 Changed 7 months ago by

ping, a friendly reminder :)

comment:8 Changed 7 months ago by

Sorry for the delay again. Doing this now. When the transfer is done all of the user accounts for this hosting order will both exist in the database and will be recreated in the filesystem in yppie. All files or old Maildirs belonging to those user home directories will also be copied there.

comment:9 Changed 7 months ago by

all good, let me know when it's done.

comment:10 Changed 7 months ago by

  • Resolution set to fixed
  • Status changed from assigned to feedback

Ok, this is done now. Please check to make sure everything is in order.

comment:11 Changed 6 months ago by automatic

  • Status changed from feedback to closed

No news is good news (we hope)! Given the lack of feedback, we think this ticket can be closed.

Please login to add comments to this ticket.

Note: See TracTickets for help on using tickets.