Opened 7 months ago

Last modified 7 months ago

#13789 assigned Bug/Something is broken user permissions

Reported by: Owned by:
Priority: Medium Component: Tech
Keywords: Cc:
Sensitive: no


Hello everyone

We launched the new site and in the process of archiving the old site encounter couple of permission issues. We cannot delete or move certain files that are owned by the cpasf user. Since we didn't have access to that user, nor didn't want to change the password, we created a new user to access the host and upload all the necessary files. Is it possible to change the user owner for the old files? We are also having some issues with couple of plugins writing on certain files as well so I also would like to know if there is a work around.


Change History (2)

comment:1 Changed 7 months ago by

Yes - we can definitely help with us. Just let us know which server, which hosting order and the user you want to change the ownership too and we can fix it up for you.

comment:2 Changed 7 months ago by

  • Owner set to
  • Status changed from new to assigned

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