Opened 2 months ago

Last modified 2 months ago

#13710 assigned Bug/Something is broken

Spam in inbox

Reported by: https://id.mayfirst.org/susank Owned by: https://id.mayfirst.org/jaimev
Priority: High Component: Tech
Keywords: Cc:
Sensitive: no

Description

HI Mayfirst:

I still receive lots of spam. I tried to tackle this problem last year with your staff, and unfortunately, it continues. Honestly, I gave up after a while :(

Now, I am back on it, and ready to take again as the spam continues to fill up my inbox. I had sent info re: type of email etc... What should I send to you next to help resolve this? ( You might have to remind me/walk me through again where to get certain info to you).

Thanks in advance!

Peace,

Susan

Change History (1)

comment:1 Changed 2 months ago by https://id.mayfirst.org/jaimev

  • Owner set to https://id.mayfirst.org/jaimev
  • Status changed from new to assigned

We appreciate your resilience.

This ticket contains our last exchange regarding this:

https://support.mayfirst.org/ticket/12915

Of particular importance are the instructions for revealing the full headers of the spam emails you have received.

Here is a guide that explains how to reveal the full header in Mac Mail.

https://support.apple.com/kb/PH22261

And here is one for roundcube.

https://support.mayfirst.org/wiki/how-to/webmail/roundcube

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