Opened 9 months ago

Closed 9 months ago

#13709 closed Question/How do I...? (fixed)

MacMail setup

Reported by: Owned by:
Priority: High Component: Tech
Keywords: Cc: sha@…
Sensitive: no



I'm trying to add an account on my Mac. I have been able to sign-in with the Mayfirst webmail system. Unfortunately I am not able to do the same using the following info.: javi@… user name: Javi Account Type: IMAP incoming mail server: outgoing mail server:

I'm wondering if there's some issue with access? "This password should have been assigned to you by May First or by your organization's account manager when your email account was created; it's the same one you use to access May First webmail. Click Continue."

I also tried "" for incoming and outgoing server; I received an invalid message and it looks like it was vulnerable.

I followed the steps from the shared link:

Please let me know how to proceed with this setup.

Change History (2)

comment:1 Changed 9 months ago by

  • Owner set to
  • Status changed from new to assigned

Your first settings appear correct but try entering your username in all lowercase. Let me know if that does no solve the problem.

comment:2 Changed 9 months ago by

  • Resolution set to fixed
  • Status changed from assigned to closed

thank you, I think it went through now

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