Opened 5 days ago

Closed 3 days ago

#13709 closed Question/How do I...? (fixed)

MacMail setup

Reported by: https://id.mayfirst.org/javi Owned by: https://id.mayfirst.org/jaimev
Priority: High Component: Tech
Keywords: Cc: sha@…
Sensitive: no

Description

Hello,

I'm trying to add an account on my Mac. I have been able to sign-in with the Mayfirst webmail system. Unfortunately I am not able to do the same using the following info.: javi@… user name: Javi Account Type: IMAP incoming mail server: mail.mayfirst.org outgoing mail server: mail.mayfirst.org

I'm wondering if there's some issue with access? "This password should have been assigned to you by May First or by your organization's account manager when your email account was created; it's the same one you use to access May First webmail. Click Continue."

I also tried "mail.ggjalliance.org" for incoming and outgoing server; I received an invalid message and it looks like it was vulnerable.

I followed the steps from the shared link: https://support.mayfirst.org/wiki/faq/email/setup-macmail

Please let me know how to proceed with this setup.

Change History (2)

comment:1 Changed 5 days ago by https://id.mayfirst.org/jaimev

  • Owner set to https://id.mayfirst.org/jaimev
  • Status changed from new to assigned

Your first settings appear correct but try entering your username in all lowercase. Let me know if that does no solve the problem.

comment:2 Changed 3 days ago by https://id.mayfirst.org/javi

  • Resolution set to fixed
  • Status changed from assigned to closed

thank you, I think it went through now

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