Opened 9 months ago

Closed 9 months ago

Last modified 9 months ago

#13696 closed Bug/Something is broken (fixed)

Error establishing database connection

Reported by: Owned by:
Priority: Medium Component: Tech
Keywords: error establishing database connection Cc:
Sensitive: no


Hi Jamie,

For some reason my Wordpress site at is telling me it can't establish a database connection. I haven't changed any of the database information/password.

I was browsing the site yesterday and was logged in the Wordpress admin, but didn't make any changes.

Any idea on why the site went down and how to fix?



Attachments (1)

Screen Shot 2018-05-10 at 11.56.43 AM.png (57.5 KB) - added by 9 months ago.
Screen shot of control panel errors

Download all attachments as: .zip

Change History (3)

Changed 9 months ago by

Screen shot of control panel errors

comment:1 Changed 9 months ago by

  • Resolution set to fixed
  • Status changed from new to closed

Now the website it back up as if nothing happened... Must have been something temporary?

I do remember yesterday around 4:30 PM EDT that the site was running slow, maybe that was leading up to something that caused a temporary outage. Either way, I'm going to close this ticket.

comment:2 Changed 9 months ago by

Hi Chris, sory for the delay, there was problem with the database on the host server claudette. We brought it back up a couple of hours ago. Let us know if you experience any more problems.

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