Opened 11 months ago

Last modified 11 months ago

#13103 assigned Bug/Something is broken

Access to PGFTU.ORG control panel

Reported by: https://id.mayfirst.org/anasit Owned by: https://id.mayfirst.org/jaimev
Priority: Urgent Component: Tech
Keywords: Cc: hamdallahjodah@…, laila.fad@…, https://id.mayfirst.org/jamie
Sensitive: no

Description

Hello,

Please, i need an access to PGFTU.ORG control panel so I can control my emails and I need to have away to transfers all email, I have to pay new server and I need to copy all emails to my new server.

Thanks

Change History (8)

comment:1 Changed 11 months ago by https://id.mayfirst.org/anasit

  • Cc hamdallahjodah@… added

comment:2 Changed 11 months ago by https://id.mayfirst.org/jaimev

  • Cc laila.fad@… added
  • Owner set to https://id.mayfirst.org/jaimev
  • Status changed from new to assigned

Hi, do you or anyone at your organization still have access to the pgftuweb login information?

comment:3 Changed 11 months ago by https://id.mayfirst.org/jaimev

  • Cc laila.fad@… https://id.mayfirst.org/jamie added; laila.fad@… removed

Also does this mean you will be ending your May First membership? I am sorry to hear that. Is there something we could have done better to support your organization?

comment:4 Changed 11 months ago by https://id.mayfirst.org/anasit

Hello, no we don't have access to pgftuweb.

No there is no problem with you :), we are so happy with you but we need to upgrade our servers and we had paid server with cpanel and we need t move all email accounts.

Cheers

comment:5 Changed 11 months ago by https://id.mayfirst.org/jaimev

FYI, it is also possible to ask for a dedicated virtual server with May First if you require more resources.

I've just added your user to the member access tab, you should have access to all configuration options and accounts for your membership.

comment:6 Changed 11 months ago by https://id.mayfirst.org/anasit

Thanks, But there is any way to transfer my site with emails?

is there is any way to do that?

Cheers

comment:7 Changed 11 months ago by https://id.mayfirst.org/anasit

Any Updates?

comment:8 Changed 11 months ago by https://id.mayfirst.org/jamie

Hi anasit - sorry for the delay in responding.

It appears that your domain name is already pointing to a different server run by Hetzner. That's too bad! We value your membership here and feel strongly that all movement organizations, but particularly those fighting for justice in palestine, need a movement provider that is both your technical and political ally.

However, if you need to move your email, we can provide you with a dump of all mail - or, you can setup a program like Thunderbird, and create one account that is connected to May First/People Link and one account connected to your new server and drag and drop your email from one to the other.

Lastly, I noticed that you are far behind in your membership dues. It doesn't look like you have paid in many years. If this is the reason you are leaving, please let us know - we can work something out.

If this is not the reason you are leaving, please let us know what you can pay.

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