Opened 20 months ago

Last modified 20 months ago

#13003 assigned Question/How do I...?

Need to update PHP Time Limit & PHP Max Input Vars ??

Reported by: https://id.mayfirst.org/breakout Owned by: https://id.mayfirst.org/jaimev
Priority: High Component: Tech
Keywords: Cc:
Sensitive: no

Description

I keep trying to update my wordpress theme but keep getting an error (Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature -) and I think it has something to do with the server environment, see below:

Avada Versions:

### Avada Versions ###

Current Version: 5.0.3 Previous Version: No previous versions could be detected

### WordPress Environment ###

Home URL: http://www.youthbreakout.org Site URL: http://www.youthbreakout.org WP Version: 4.8.1 WP Multisite: – WP Memory Limit: 40 MB - We recommend setting memory to at least 128MB. To import classic demo data 256MB of memory limit is required. Please define memory limit in wp-config.php file. To learn how see: Increasing memory allocated to PHP.

WP Debug Mode: – Language: en_US

### Server Environment ###

Server Info: Apache/2.4.10 (Debian) PHP Version: 5.6.30-0+deb8u1 PHP Post Max Size: 8 MB PHP Time Limit: 30 - We recommend setting max execution time to at least 180. To import classic demo content 300 seconds of max execution time is required.See: Increasing max execution to PHP

PHP Max Input Vars: 1000 - Recommended Value: 1900.Max input vars limitation will truncate POST data such as menus. See: Increasing max input vars limit. SUHOSIN Installed: – ZipArchive: ✔ MySQL Version: 5.5.57 Max Upload Size: 2 MB DOMDocument: ✔ WP Remote Get: ✔ WP Remote Post: ✔ GD Library: 2.1.1-dev

### Active Plugins (10) ###

Cool Timeline: by Cool Timeline Team Fusion Builder: by ThemeFusion Fusion Core: by ThemeFusion Google Analytics: by Kevin Sylvestre Jetpack by WordPress.com: by Automattic MailChimp for WordPress: by ibericode WooCommerce PayPal Powered by Braintree Gateway: by WooCommerce WooCommerce Services: by Automattic WooCommerce: by Automattic Google Forms: by Mike Walsh

Attachments (1)

Screen Shot 2017-08-11 at 12.14.00 PM.png (26.6 KB) - added by https://id.mayfirst.org/breakout 20 months ago.
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Change History (4)

Changed 20 months ago by https://id.mayfirst.org/breakout

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comment:1 follow-up: Changed 20 months ago by https://id.mayfirst.org/jaimev

  • Owner set to https://id.mayfirst.org/jaimev
  • Status changed from new to assigned

This guide will show where you can make changes to your php.ini settings.

https://support.mayfirst.org/wiki/faq/server/change-php-ini-settings

Let me know if that doesn't help.

comment:2 in reply to: ↑ 1 Changed 20 months ago by https://id.mayfirst.org/breakout

Replying to https://id.mayfirst.org/jaimev:

This guide will show where you can make changes to your php.ini settings.

https://support.mayfirst.org/wiki/faq/server/change-php-ini-settings

Let me know if that doesn't help.

i have no idea how to find the php.ini settings. i clicked on the link and tried to replace 'example' with breakout and example.org with 'youthbreakout.org' but didn't work. can you change it for me?? i have no idea what i'm doing.

comment:3 Changed 20 months ago by https://id.mayfirst.org/jaimev

You need to connect to the corresponding host server for your site via sftp or ssh to edit the php.ini settings.

https://support.mayfirst.org/wiki/faq/files

I've gone ahead and edited your php.ini for you and set the memory limit to 128MB as per the text you pasted above. However looking at this closer I am not completely sure that this is the problem you are having.

I've used the wp-cli utility to check on your site and it reports that the Avada theme is up to date now. Are you still having problems with it?

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