Opened 10 years ago

Closed 5 years ago

#1277 closed Bug/Something is broken (fixed)

emails rejected/spam block

Reported by: david@… Owned by: https://id.mayfirst.org/jamie
Priority: Medium Component: Tech
Keywords: email spam smtp.secureserver.net blocklist Cc:
Sensitive: no

Description

Emails have been rejected as spam or virus that I sent to demers@…

and

steve@…

Change History (2)

comment:1 in reply to: ↑ description Changed 10 years ago by https://id.mayfirst.org/jamie

  • Keywords email spam smtp.secureserver.net added
  • Summary changed from emails rejected to emails rejected/spam block

Thanks for the report David. I found this in our logs:

Aug  4 09:29:08 chavez postfix/smtp[28975]: B1764856D3: to=<demers@mslaw.edu>, relay=smtp.secureserver.net[64.202.166.12]:25, delay=2, delays=0.37/0.01/0.81/0.82, dsn=5.0.0, status=bounced (host smtp.secureserver.net[64.202.166.12] said: 554 The message was rejected because it contains prohibited virus or spam content (in reply to end of DATA command))

Both email addresses were being relayed through smtp.secureserver.net. I just emailed the postmasters for all domains asking for a explanation.

David: if the message was a public one, would you mind posting it to this ticket? If it was a private message, please forward it to support@mayfirst.org..

comment:2 Changed 5 years ago by https://id.mayfirst.org/dkg

  • Keywords blocklist added
  • Resolution set to fixed
  • Status changed from new to closed

I don't think we have any deliverability issues with smtp.secureserver.net today. Hopefully this was just a mis-configured spam/virus checker on their end.

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