Opened 21 months ago

Last modified 21 months ago

#12716 assigned Bug/Something is broken

Increasing upload size on

Reported by: Owned by:
Priority: Medium Component: Tech
Keywords: Cc:
Sensitive: no


Hello. I'm trying to increase the upload size to at least 10MB on It seems I have to change the php.ini file as described here (, but when trying to login with FileZilla using the following info, it keeps failing.

host: s username: ausm pass: [the password I established for the MySQL database user] port: [blank]

Change History (3)

comment:1 Changed 21 months ago by

  • Owner set to
  • Status changed from new to assigned

You should change your custom the php.ini file as described in this tutorial:

For sftp access, rather than using a mysql user, you should be using a regular user account who has also been granted server access from the control panel and their respective password.

comment:2 Changed 21 months ago by

Okay, thanks for clarifying, but for some reason it's not letting me in with my username tony and any of the passwords I've used over the last few years. I tried to figure out how to change the password but that doesn't seem to be allowed. I also created a new user (ausm.admin) and am trying to give it server access, but the status is pending-insert.

comment:3 Changed 21 months ago by

Your web site files are owned and executed by user tony. You are probably better off changing the password for user tony and accessing with that login.

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