Opened 2 years ago

Closed 2 years ago

#12571 closed Bug/Something is broken (fixed)

How do I fix this?

Reported by: Monica Herzig Owned by: JaimeV
Priority: Urgent Component: Tech
Keywords: no e-mail traffic Cc:
Sensitive: no


"Sending of password for user mherzig did not succeed. Mail server responded: Temporary authentication failure. [gil:2017-03-12 03:48:36]" (I use Thunderbird)

No alternate e-mail to receive an answer. This is the info on there last mail I received: ==> 10/03/17 5:55 p.m.

Paid via e-form 2 year dues debt this afternoon (ca USD90.00) Stuck in the middle of a project. Any assistance will be most welcome. Best regards Mónica from Mexico

Change History (4)

comment:1 Changed 2 years ago by Peter Young

I have the same issue - I cannot connect to pop server getting "temporary authentication failure" and also email to my account bounces:

This is the mail system at host

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

The mail system

<peter@…> (expanded from <peter@…>): Host or

domain name not found. Name service error for type=A: Host not found

Forwarded Message: test

comment:2 Changed 2 years ago by JaimeV

Owner: set to JaimeV
Status: newassigned

Hi, sorry for the delay. There was a problem the DNS records for the host where your accounts are hosted. I have documented the problem in #12572. I've restored the DNS records for and you should be able to access your mail account normally now.

comment:3 Changed 2 years ago by JaimeV

Resolution: fixed
Status: assignedfeedback

comment:4 Changed 2 years ago by automatic

Status: feedbackclosed

No news is good news (we hope)! Given the lack of feedback, we think this ticket can be closed.

Please login to add comments to this ticket.

Note: See TracTickets for help on using tickets.