Opened 20 months ago

Last modified 20 months ago

#12550 assigned Bug/Something is broken

Cannot access control panel

Reported by: Owned by:
Priority: Urgent Component: Tech
Keywords: Cc: nyoon32@…
Sensitive: no


When I go to my control panel, it only shows me a Settings page for my account. I am unable to access our organization's control panel to create new addresses and edit existing ones.

Change History (4)

comment:1 Changed 20 months ago by

  • Cc nyoon32@… added

comment:2 Changed 20 months ago by

Hi, you need to be granted hosting order access to the current hosting order in order to have those options. Any of the users who currently have hosting order access can grant this to your user. If you cannot find someone from your organization to do this for you let me know.


comment:3 Changed 20 months ago by

  • Owner set to
  • Status changed from new to assigned

comment:4 Changed 20 months ago by

Hi, were you able to resolve this?

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