Opened 2 years ago

Closed 14 months ago

#12127 closed Bug/Something is broken (fixed)

SFTP failure

Reported by: https://id.mayfirst.org/dswanson Owned by: https://id.mayfirst.org/jaimev
Priority: Medium Component: Tech
Keywords: Cc:
Sensitive: no

Description

I can get into control panel with name abolition and password. I cannot connect via SFTP with that name and the same password. I've tried many times. I've tried with host menchu.mayfirst.org and with host worldbeyondwar.org What always used to work was menchu.mayfirst.org

Can you please help?

Change History (8)

comment:1 Changed 2 years ago by https://id.mayfirst.org/jaimev

  • Owner set to https://id.mayfirst.org/jaimev
  • Status changed from new to assigned

What ftp client are you using? I do see several failed attempts to login in the logs because of incorrect password. Can you try changing your password?

comment:2 Changed 2 years ago by https://id.mayfirst.org/dswanson

I changed the password some weeks back. Now it works for the control panel, the mayfirst website, but not for SFTP with Fetch, which does work fine for various other sites and has for years and years. So I changed the password today. The latest password also works for the control panel, but not for SFTP. Yes, what it tells me is that the name or host or password is wrong, but it's hard to see how it actually can be.

comment:3 Changed 2 years ago by https://id.mayfirst.org/jaimev

Is fetch by any chance caching your previous password? Is it actively asking you for the new password when you attempt to connect? I would also try another sftp client to compare. Have you tried cyberduck ? https://cyberduck.io/

comment:4 Changed 2 years ago by https://id.mayfirst.org/dswanson

Fetch has worked fine for many years, and for whatever reason it just worked now. This has happened before where it seems necessary to just wait a long time and then it will work.

comment:5 Changed 20 months ago by https://id.mayfirst.org/dswanson

It is again not working now.

comment:6 Changed 20 months ago by https://id.mayfirst.org/jaimev

I'm really not sure why this is the case. Can you give me the approximate times you are attempting to connect?

comment:7 Changed 20 months ago by https://id.mayfirst.org/dswanson

Well, just before I posted that. And I will try again right now.

comment:8 Changed 14 months ago by https://id.mayfirst.org/dswanson

  • Resolution set to fixed
  • Status changed from assigned to closed

Please login to add comments to this ticket.

Note: See TracTickets for help on using tickets.