Opened 3 years ago

Closed 3 years ago

#12101 closed Bug/Something is broken (fixed)

Strange PHP errors on two Drupal sites

Reported by: Jack Aponte Owned by: Jamie McClelland
Priority: Medium Component: Tech
Keywords: albizu juanita Cc:
Sensitive: no


Hi MFPL folks,

About 6 hours ago (2016-09-09 11:30:29 EDT) we started getting Icinga notifications about issues on (albizu) and (juanita). The sites seem fine, but each site's Nagios status page results in white screens. Each site has a different error in the logs when I visit the Nagios status page.

WRL site on juanita:

[Fri Sep 09 17:20:35.389965 2016] [:error] [pid 5105] [client] PHP Fatal error:  Cannot redeclare class
DatabaseTasks in /usr/local/share/drupal-7.44/includes/ on line 290

Palante site on albizu:

[Fri Sep 09 17:22:14.035547 2016] [proxy_fcgi:error] [pid 22793:tid 139918365918976] [client] AH01071: Got error 'PHP
message: PHP Fatal error:  Call to undefined method DatabaseConnection_mysql::utf8mb4IsConfigurable() in /usr/local/share/drupal-7.50/
modules/system/system.install on line 549\n'

I can't figure out what would be causing either error. However, I know that the Drupal 7.50 upgrade happened this morning, and I saw this other ticket related to the upgrade; perhaps this is a similar problem with a similar solution?

Change History (2)

comment:1 Changed 3 years ago by JaimeV

Owner: set to Jamie McClelland
Status: newassigned

I've just restarted apache2 on both servers and php5-fpm on albizu. If that doesn't help let's get jamie's input.

comment:2 Changed 3 years ago by Jack Aponte

Resolution: fixed
Status: assignedclosed

That fixed it on both sites--thank you, Jaime!

Please login to add comments to this ticket.

Note: See TracTickets for help on using tickets.