Opened 3 years ago

Closed 3 years ago

#11874 closed Bug/Something is broken (worksforme)

Not seeing all of my emails

Reported by: carly perez Owned by: JaimeV
Priority: High Component: Tech
Keywords: Cc:
Sensitive: no

Description

Hello,

I am not seeing all of my emails appear in my inbox. I will see the preview pop up of the email, but then when I go to my inbox to look at the mail it is not there.

Please advise.

Thanks, Carly

Change History (3)

comment:1 Changed 3 years ago by JaimeV

Owner: set to JaimeV
Status: newassigned

The following is a list from the mail server log of the last 10 messages sent to your account.

0 viewsic:~# grep cperez /var/log/mail.log | grep INBOX | tail -n10
Jun 21 12:47:32 viewsic dovecot: lmtp(12287, cperez): gkRwGqNvaVf/LwAACzKpYw: sieve: msgid=<063.bc6cf03a4d18ca25be9a98a38d613f7f@support.mayfirst.org>: stored mail into mailbox 'INBOX'
Jun 21 13:01:50 viewsic dovecot: lmtp(21475, cperez): 6LFDK/tyaVfjUwAACzKpYw: sieve: msgid=<B141983300C44D468891A8F591BE6973B2C359B5CC@EXVMBX018-3.exch018.msoutlookonline.net>: stored mail into mailbox 'INBOX'
Jun 21 13:07:19 viewsic dovecot: lmtp(25246, cperez): 8V65DEV0aVeeYgAACzKpYw: sieve: msgid=<0bc390c0f575b2c5cc36df4ad2e1bf97@pmedutrng.com>: stored mail into mailbox 'INBOX'
Jun 21 13:30:51 viewsic dovecot: lmtp(12115, cperez): Es2MGZ15aVdTLwAACzKpYw: sieve: msgid=<CAN5cd_Uyq8hErrHwLprLjPDfsH4TNqceFoVpUPA1CVZRtTXbHg@mail.gmail.com>: stored mail into mailbox 'INBOX'
Jun 21 14:02:45 viewsic dovecot: lmtp(29338, cperez): +g13OjyBaVeacgAACzKpYw: sieve: msgid=<b9f33ec1-d0af-a992-fa47-c9c5f5d9351b@detentionwatchnetwork.org>: stored mail into mailbox 'INBOX'
Jun 21 14:03:17 viewsic dovecot: lmtp(28294, cperez): EhWGOaiAaVeGbgAACzKpYw: sieve: msgid=<5d51d1a2-372a-13bd-a125-cfdb3340920b@detentionwatchnetwork.org>: stored mail into mailbox 'INBOX'
Jun 21 14:06:28 viewsic dovecot: lmtp(29334, cperez): mRAxGQ6CaVeWcgAACzKpYw: sieve: msgid=<115F6C9A-E0F4-411D-B13E-AA16F86FE29E@therealnews.com>: stored mail into mailbox 'INBOX'
Jun 21 14:07:36 viewsic dovecot: lmtp(26214, cperez): RTavLmeCaVdmZgAACzKpYw: sieve: msgid=<a91b8c72-204c-aa9b-24a6-23cf77b9c08d@detentionwatchnetwork.org>: stored mail into mailbox 'INBOX'
Jun 21 14:15:21 viewsic dovecot: lmtp(25938, cperez): R6T8EYZ/aVdSZQAACzKpYw: sieve: msgid=<CAFy35nAtZT55JuM43C+DcCzmKj_nw-YNX2-kPiEv1j6eWnjrBA@mail.gmail.com>: stored mail into mailbox 'INBOX'
Jun 21 14:19:55 viewsic dovecot: lmtp(15230, cperez): Xn8sEEmFaVd+OwAACzKpYw: sieve: msgid=<c2f840ca-662e-f80a-4dd3-275a8fdc7019@detentionwatchnetwork.org>: stored mail into mailbox 'INBOX'

And a quick listing of the most recent messages in your inbox read messages coincides with the same timestamps. Do these coincide with the last 10 messages you see in your inbox from your mail client?

0 cperez@viewsic:~$ ls -l  Maildir/cur/ | tail -n10
-rw------- 1 cperez detentionwatch     2785 Jun 21 12:47 1466527651.M446099P12287.viewsic,S=2785,W=2837:2,Sc
-rw------- 1 cperez detentionwatch    42097 Jun 21 13:01 1466528507.M728108P21475.viewsic,S=42097,W=42804:2,Sc
-rw------- 1 cperez detentionwatch     6377 Jun 21 13:07 1466528837.M215875P25246.viewsic,S=6377,W=6495:2,Sc
-rw------- 1 cperez detentionwatch    23067 Jun 21 13:30 1466530249.M559882P12115.viewsic,S=23067,W=23455:2,Sc
-rw------- 1 cperez detentionwatch     3041 Jun 21 14:02 1466532163.M845065P29338.viewsic,S=3041,W=3112:2,Sc
-rw------- 1 cperez detentionwatch    43389 Jun 21 14:03 1466532194.M496750P28294.viewsic,S=43389,W=44117:2,c
-rw------- 1 cperez detentionwatch     5020 Jun 21 14:06 1466532387.M483337P29334.viewsic,S=5020,W=5125:2,Sc
-rw------- 1 cperez detentionwatch     8139 Jun 21 14:07 1466532455.M787598P26214.viewsic,S=8139,W=8276:2,Sc
-rw------- 1 cperez detentionwatch    59007 Jun 21 14:15 1466532919.M875949P25938.viewsic,S=59007,W=60080:2,Sc
-rw------- 1 cperez detentionwatch    11956 Jun 21 14:19 1466533193.M274013P15230.viewsic,S=11956,W=12229:2,c

Also what e-mail client are you using?

comment:2 Changed 3 years ago by JaimeV

Resolution: worksforme
Status: assignedfeedback

comment:3 Changed 3 years ago by automatic

Status: feedbackclosed

No news is good news (we hope)! Given the lack of feedback, we think this ticket can be closed.

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