Opened 3 years ago

Closed 3 years ago

#11803 closed Bug/Something is broken (fixed)

nacla.org is down

Reported by: https://id.mayfirst.org/nacla Owned by: https://id.mayfirst.org/jaimev
Priority: Urgent Component: Tech
Keywords: Cc:
Sensitive: no

Description

Hi,

The NACLA site on kahlo.mayfirst.org is down again. Getting this error: "Additional uncaught exception thrown while handling exception." Screenshot is attached.

Can you please look into this?

Thank you, Jill

Attachments (1)

Screen Shot 2016-05-26 at 4.49.46 PM.png (171.6 KB) - added by https://id.mayfirst.org/nacla 3 years ago.

Download all attachments as: .zip

Change History (6)

Changed 3 years ago by https://id.mayfirst.org/nacla

comment:1 Changed 3 years ago by https://id.mayfirst.org/nacla

  • Priority changed from Urgent to High

Hi again,

The site is back up (for now). Restarted MySQL. Can we look into this and see what can be done so that we don't keep running into this error?

Thank you.

De-escalating the ticket.

Jill

comment:2 Changed 3 years ago by https://id.mayfirst.org/jaimev

  • Owner set to https://id.mayfirst.org/jaimev
  • Priority changed from High to Urgent
  • Status changed from new to assigned

Yes I was just about to comment that I was seeing this site up as well. I am searching through your logs for any clues as to what went wrong with mysql.

comment:3 Changed 3 years ago by https://id.mayfirst.org/nacla

Great, thank you!

comment:4 Changed 3 years ago by https://id.mayfirst.org/jaimev

I wasn't able to find anything clear in syslog or the mysql error log. If this happens again lets try an catch the output of "systemctl status -l mysql" before restaring.

comment:5 Changed 3 years ago by https://id.mayfirst.org/jaimev

  • Resolution set to fixed
  • Status changed from assigned to closed

Please login to add comments to this ticket.

Note: See TracTickets for help on using tickets.