Opened 3 years ago

Closed 3 years ago

#11803 closed Bug/Something is broken (fixed) is down

Reported by: Owned by:
Priority: Urgent Component: Tech
Keywords: Cc:
Sensitive: no



The NACLA site on is down again. Getting this error: "Additional uncaught exception thrown while handling exception." Screenshot is attached.

Can you please look into this?

Thank you, Jill

Attachments (1)

Screen Shot 2016-05-26 at 4.49.46 PM.png (171.6 KB) - added by 3 years ago.

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Change History (6)

Changed 3 years ago by

comment:1 Changed 3 years ago by

  • Priority changed from Urgent to High

Hi again,

The site is back up (for now). Restarted MySQL. Can we look into this and see what can be done so that we don't keep running into this error?

Thank you.

De-escalating the ticket.


comment:2 Changed 3 years ago by

  • Owner set to
  • Priority changed from High to Urgent
  • Status changed from new to assigned

Yes I was just about to comment that I was seeing this site up as well. I am searching through your logs for any clues as to what went wrong with mysql.

comment:3 Changed 3 years ago by

Great, thank you!

comment:4 Changed 3 years ago by

I wasn't able to find anything clear in syslog or the mysql error log. If this happens again lets try an catch the output of "systemctl status -l mysql" before restaring.

comment:5 Changed 3 years ago by

  • Resolution set to fixed
  • Status changed from assigned to closed

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