Opened 3 years ago

Closed 3 years ago

#11654 closed Question/How do I...? (fixed)

help with new laptop email

Reported by: https://id.mayfirst.org/xbervera1 Owned by: https://id.mayfirst.org/jaimev
Priority: Medium Component: Tech
Keywords: mac mail Cc:
Sensitive: no

Description

Hello! Soooo, I had my laptop stolen and just got a new one and got help from Josue to import my 2 mayfirst email addies into Mac Mail. It brought up my most recent inbox and spam from the last year.... but all the folders it bring up are from 2003-2007.

Im desperate! I need my folders! The ones from 2015 and 2016!

Can someone assist me?

Change History (3)

comment:1 Changed 3 years ago by https://id.mayfirst.org/jaimev

  • Owner set to https://id.mayfirst.org/jaimev
  • Status changed from new to assigned

Just fo rclarity, you are attempting to login as user xbervera1 ? before we try to debug Mac Mail, can you try logging in through our webmail interface https://roundcube.mayfirst.org and confirm that you see all of your folders there?

Jaime

comment:2 Changed 3 years ago by https://id.mayfirst.org/jaimev

  • Resolution set to fixed
  • Status changed from assigned to feedback

comment:3 Changed 3 years ago by automatic

  • Status changed from feedback to closed

No news is good news (we hope)! Given the lack of feedback, we think this ticket can be closed.

Please login to add comments to this ticket.

Note: See TracTickets for help on using tickets.