Opened 3 years ago

Closed 3 years ago

#11632 closed Bug/Something is broken (fixed)

Help with getting outgoing SMTP working in Mac Mail

Reported by: Fellowship of Reconciliation Owned by: JaimeV
Priority: Medium Component: Tech
Keywords: email, smtp, mail.app Cc: agrimes@…
Sensitive: no

Description

Hi folks,

I'm trying to help one of our staffers, copied here, set up his email in his preferred client, Mail (Mail.app on Mac OS).

We've checked and double-checked the settings in the guide:

https://support.mayfirst.org/wiki/faq/email/setup-macmail

but something still isn't working right. We've gotten incoming email set up successfully, but sending email still fails.

Is there anyone familiar with Mail who can help us troubleshoot why the outgoing server isn't connecting?

Thanks!

--ivan, on behalf of FOR

Change History (3)

comment:1 Changed 3 years ago by JaimeV

Owner: set to JaimeV
Status: newassigned

I don't have direct access to a mac mail client however it should work. Make sure the outgoing server is sent to mail.mayfirst.org . Can you send us a screenshot of the mail account configuration screen and the error you are receiving?

comment:2 Changed 3 years ago by JaimeV

Resolution: fixed
Status: assignedfeedback

comment:3 Changed 3 years ago by automatic

Status: feedbackclosed

No news is good news (we hope)! Given the lack of feedback, we think this ticket can be closed.

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