Opened 3 years ago

Closed 3 years ago

#11620 closed Bug/Something is broken (fixed)

DNS CNAME record not redirecting properly

Reported by: Owned by: JaimeV
Priority: Medium Component: Tech
Keywords: DNS Cc: Jamie McClelland
Sensitive: no


I set up a CNAME record to point to, however it seems to be getting redirected to instead.

Can you please assist?

Change History (5)

comment:1 Changed 3 years ago by JaimeV

Cc: Jamie McClelland added
Owner: set to JaimeV
Status: newassigned

It seems you had actually created an a record instead of a cname record. I think we generally discourage cname records for reasons jamie can probably better explain. If you just want to redirect your website to a better solution might be to use an a record to direct it to the same ip used for and add a serveralias for in the web configuration for

comment:2 Changed 3 years ago by

I tried the A record method first and it didn't work either, which is why I have a CNAME record now. I will try what you suggest.

comment:3 Changed 3 years ago by

I attempted the proposed fix and got the same result.

comment:4 Changed 3 years ago by JaimeV

It looks like you still had a leftover A record point the .org domain to floriberto, I disabled that and another entry you had within the .com DNS entries and, this is key, I added as a server alias in your web configuration panel for . Might take a little while for DNS changes to propagate but that should work.

comment:5 Changed 3 years ago by

Resolution: fixed
Status: assignedclosed

Looks like it did, thanks for the assist.

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