Opened 3 years ago

Closed 3 years ago

#11591 closed Bug/Something is broken (fixed)

wiki inoperable for weeks

Reported by: Owned by: JaimeV
Priority: Medium Component: Tech
Keywords: Cc:
Sensitive: no


My wiki hasn't been accessible for weeks. hosted on Dorothy.

It says: Forbidden You don't have permission to access /index.php on this server.

Change History (4)

comment:1 Changed 3 years ago by JaimeV

Owner: set to JaimeV
Status: newassigned

So this is confusing. In our control panel I see a DNS entry for pointing to host peltier however there is not site that respond sto that name there. It looks like you have a hosting order in your membership for site which is in dorothy. That site appears to have two separate Mediawiki installations that have not been used.

Does this sound right?

comment:2 Changed 3 years ago by Jamie McClelland

I'm sorry this has been down for so long. We have a legacy shared mediawiki installation on peltier that was in transition to be moved to your own hosting order (hence the confusing setup).

I just fixed the install on peltier by adding:

Options +FollowSymlinks +ExecCGI

To the apache configuration. Your wiki seems to be only accessible to people who are logged in. Can you confirm that it is now working?


comment:3 Changed 3 years ago by JaimeV

Resolution: fixed
Status: assignedfeedback

comment:4 Changed 3 years ago by automatic

Status: feedbackclosed

No news is good news (we hope)! Given the lack of feedback, we think this ticket can be closed.

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