Opened 3 years ago

Closed 3 years ago

#11504 closed Bug/Something is broken (fixed)

Pauline Emails Bouncing

Reported by: Doug McCabe Owned by: JaimeV
Priority: Urgent Component: Tech
Keywords: Cc:
Sensitive: no


We are receiving reports of client email down on pauline, as well the sites are slow and sluggish per

Here is the message we receive :

This is the mail system at host

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

The mail system

<russell_harper@…> (expanded from

<russell_harper@…>): host[private/dovecot-lmtp] said: 552 5.2.2 <russell_harper@…> Not enough disk space (in reply to end of DATA command)

Final-Recipient: rfc822; russell_harper@… Original-Recipient: rfc822;russell_harper@… Action: failed Status: 5.2.2 Remote-MTA: dns; Diagnostic-Code: smtp; 552 5.2.2 <russell_harper@…> Not

enough disk space

Change History (4)

comment:1 Changed 3 years ago by Doug McCabe

hey guys, good evening, any update on this one? Anything we can do to assist on the front end? Getting a lot of questions on this one as they have been down all day. any assistance appreciated.Doug

comment:2 Changed 3 years ago by JaimeV

Owner: set to JaimeV
Status: newassigned

This is related to the runaway log folder I reported to you by e-mail. I would delete those logs and turn off verbose logging as soon as possible.

comment:3 Changed 3 years ago by Doug McCabe


Hi, We've deleted the log files at


These log files are storing debugging information regarding some sites. Can we setup a cron job to delete the log files every week.

Sorry for the trouble.



p.s. I've remove most of the older debugging information so now the log files should grow at a slower rate.

comment:4 Changed 3 years ago by JaimeV

Resolution: fixed
Status: assignedclosed

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