Opened 3 years ago

Last modified 3 years ago

#11478 new Question/How do I...?

Spent hours trying to upgrade to Drupal 7, then hit Bootstrap error

Reported by: Lori Price Owned by:
Priority: Medium Component: Tech
Keywords: Drupal 7 Cc: lori@…, Jamie McClelland
Sensitive: no


Hi, folks. A few weeks ago, I spent hours trying to upgrade to Drupal 7. All went fine, until I hit a Bootstrap error in a file to which I was denied permission to access. I then switched back to Drupal 6, to get the site to return to 'normalcy.' My question: Is there a day/time someone can be available to answer a question on (or help with) that error - when I make another attempt - so that the CLG site won't be down until someone can respond in this forum? Thanks much, Lori Price

Change History (3)

comment:1 Changed 3 years ago by JaimeV

Cc: Jamie McClelland added

I can help you any day with this but I think it would be best if we choose a time when jamie is available for questions as he has much more experience with this.

comment:2 Changed 3 years ago by Lori Price

Thank you, Jaime. Lori

comment:3 Changed 3 years ago by Lori Price

Hi, Jaime. Jamie didn't answer, but I know you're doing upgrades and there is a DDoS attack with which you have to contend. Would anyone be available - if s/he provides me a window for me to do this Drupal upgrade, and just be 'on standby' to answer a question, if a Bootstrap error emerges? I can't have a 'down site' for numerous hours, if no one responds to me either via private email or in this forum if I hit the Bootstrap snag. Thank you, Lori

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