Opened 10 years ago

Closed 10 years ago

Last modified 10 years ago

#1140 closed Bug/Something is broken (fixed)

Can't reply to or forward emails in folders with "#" symbol in name

Reported by: https://id.mayfirst.org/mariabyck Owned by: https://id.mayfirst.org/jamie
Priority: Medium Component: Tech
Keywords: email folders reply forward Cc:
Sensitive: no

Description

Hi

It seems that I am not able to reply to or forward emails that are in my folders- I get the message ErrorCould not retrieve the message from the mail server.

Maria

Change History (4)

comment:1 Changed 10 years ago by https://id.mayfirst.org/jamie

That's strange. I'm not finding any errors in the webmail log on the webmail server or in the mail log on viewsic, your primary host.

Is this happening for all messages in your folders or just some of them? Is it happening to messages in more than one folder, or just one folder?

comment:2 Changed 10 years ago by https://id.mayfirst.org/mariabyck

Ok I think I resolved it- the name of the folder had a # symbol in it and I took it out and now seem to be able to reply from that folder- it seemed that only replies from that folder were unreplyable to.

thanks Maria

comment:3 Changed 10 years ago by https://id.mayfirst.org/jamie

  • Resolution set to fixed
  • Status changed from new to closed

Great - and thanks for posting back your solution - other people who have the same problem will appreciate it!

comment:4 Changed 10 years ago by https://id.mayfirst.org/dkg

  • Keywords changed from email, folders, reply, forward to email folders reply forward
  • Summary changed from Can reply to or forward emails in folders to Can't reply to or forward emails in folders with "#" symbol in name

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