Opened 2 years ago
Closed 2 years ago
#11348 closed Bug/Something is broken (fixed)
perdí de vista todos mis contactos
| Reported by: | https://id.mayfirst.org/erq | Owned by: | https://id.mayfirst.org/jaimev |
|---|---|---|---|
| Priority: | Medium | Component: | Tech |
| Keywords: | mx1 webmail | Cc: | caipinapalmera@…, https://id.mayfirst.org/srevilak, https://id.mayfirst.org/erq |
| Sensitive: | no |
Description
Hola Jaime
Flavia, me comentó -y ahora ha comentado a Sandra- que perdió todos sus contactos. Me parece que se refiere a que los tenía registrados en el webmail en mx1 para la cuenta flapina@… y en el cambio reciente ahora éstos ya no están disponibles. ¿es así Flavia?
En ese caso, creo que roundcube almacena los contactos en una base de datos que puede exportarse a través de la interfase gráfica y eso requiere conocer la contraseña. Pero supongo que habrá alguna consulta a la base de datos MySQL para obtenerla también.
Bueno son sólo algunas ideas, tratando de ayudar por esta vía. Muchas gracias Enrique
Change History (6)
comment:1 Changed 2 years ago by https://id.mayfirst.org/jaimev
- Cc https://id.mayfirst.org/srevilak added
- Owner set to https://id.mayfirst.org/jaimev
- Status changed from new to assigned
comment:2 Changed 2 years ago by https://id.mayfirst.org/srevilak
Roundcube's bin directory has several utilities, but I nothing that appears to import and export contacts.
However, roundcube provides contact import/export via the Addressbook UI: http://www.inmotionhosting.com/support/email/roundcube-webmail/export-contact-list
That seems like the easiest option, if there's a way for people to access the (old) roundcube instance on mx1.
Steve
comment:3 Changed 2 years ago by https://id.mayfirst.org/jaimev
- Cc https://id.mayfirst.org/erq added
Enrique, por lo menos en el caso de flapina, el perfil de flapina en el roundcube de mx1 no contiene ninguna libreta de direcciones guardado. Entonces no me queda claro que lista de contactos se refiere. Cual sería el nombre de usuario de Sandra en mx1?
comment:4 Changed 2 years ago by https://id.mayfirst.org/jaimev
Compañeros requiero más información para apoyar con este asunto.
comment:5 Changed 2 years ago by https://id.mayfirst.org/jaimev
- Resolution set to fixed
- Status changed from assigned to feedback
comment:6 Changed 2 years ago by automatic
- Status changed from feedback to closed
No news is good news (we hope)! Given the lack of feedback, we think this ticket can be closed.
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Let's see if we can get steve's help with this. Steve it seeems some of the laneta users had created contact lists withon the roundcube instance on mx1 before we integrated their accounts into our regular mosh's. Do you think it is possible to export values from a particular user's roundcube database info on mx1 and import them to stallmann ? I haven't taken a look at the tables yet but i wanted to get your feedback.
Jaime